Services > UX Strategy & UX Consulting
Contact
SKOPOS NOVA GmbH | © 2026 All rights reserved.
UX Strategy & UX Consulting
UX Consulting
UX Consulting is a strategic advisory service that supports companies in creating the organizational, procedural and cultural prerequisites for user-centered work. UX consultants analyze the status quo, develop tailored strategies and accompany transformation processes that consistently align products and services with users’ needs.
Competencies and system landscapes for a high level of user centricity
For the user-centric design of products and services, every company needs the right framework conditions, such as organizational structures, workflows, system landscapes and team skills. However, these are not always in place and it is difficult to change existing structures “just like that”.
Tailor-made strategies for a customer-oriented approach
With our UX consulting services, we help you to create optimal conditions in your company so that all your activities are effectively aligned with the needs of your customers. Our consultants work with you to analyze the current status quo and your vision for the future. Based on this, we develop tailor-made strategies and solutions for implementation and actively support the change process. With our UX consulting, we support you in establishing the necessary structures and processes to ensure long-term success.
Our consultancy services at a glance
We support you continuously in building and developing your team.
Benefit from the profound know-how of our experienced UX experts through our comprehensive UX consulting.
Our aim is to achieve measurable results and continuous improvement.
As a UX research agency, we offer you both data-driven and user-centered approaches through our UX consulting.
We communicate openly and transparently to enable us to work closely with you.
Benefit from our existing range of training courses and workshops.
In the event of staff shortages, we ensure continuity through our interim management by working seamlessly in your team: in design, research and development. In addition, our professional UX consulting offers you sound support in the long-term planning and implementation of your user-centered strategies.
FAQs
What is UX Consulting?
UX Consulting is a strategic advisory service that supports companies in creating optimal prerequisites for user-centered work. As an experienced UX agency from Cologne, Munich and Berlin, our consultants analyze the status quo, develop tailored solutions and accompany the entire change process.
Who is UX Consulting suitable for and from what level of maturity is it worthwhile?
UX Consulting makes sense for companies that have recognized that usability problems or a lack of user orientation cannot be solved by individual projects alone but have structural causes. It is particularly worthwhile when UX teams work in isolation, when there are no clear processes for user research, or when UX insights do not feed into product decisions. We support both mid-sized companies entering UX and corporations scaling existing UX structures.
What is the difference between UX Consulting and UX Coaching?
UX Consulting analyzes and shapes structures, processes and competencies at the organizational level – it is about the question of how the company as a whole can be set up to be more user-centered. UX Coaching, on the other hand, is aimed at individuals or small teams and targets individual competence and behavior change. In practice, we combine both approaches: strategic consulting at the organizational level and accompanying coaching for the people involved.
When should a company make use of UX Consulting?
Typical triggers are: declining conversion or user satisfaction despite technically functioning products, a UX team to be newly built without a clear role structure, an upcoming digital transformation in which user orientation should be anchored from the start, or the failure of individual UX projects due to a lack of organizational anchoring. UX Consulting is also valuable after corporate transactions such as mergers, in order to harmonize differing product cultures.
What does UX Consulting cost?
The cost depends on the scope, objectives and the specific content. We would be happy to prepare a no-obligation quote tailored precisely to your requirements.